Category

Project Characteristics

(3 or more apply)

Delivery and Oversight

Finance

HR, Change and Communication

Strategic Transformation

·         Directly contributes to strategic political or corporate objectives.

·         Impacts the organisation, ways of working, culture and/or behaviours of 2 or more services.

·         Delivers significant cashable benefits and/or involves significant corporate investment.

·         Manages corporate level risks.

·         Significantly impacts customer engagement and/or outcomes.

·         Has significant equalities, legal, or climate implications

·         Included in the Corporate Transformation Programme.

·         Overseen by the Corporate Transformation Programme Board.

·         Head of Policy and Programmes and Head of Service Area jointly responsible for delivery.

·         Delivered by the Transformation & Programmes Team with Subject Matter Experts from the service.

·         Funded by the Corporate Transformation Reserve and corporate led growth bids.

·         Savings contribute to the Corporate Transformation target.

·         HR, Change and Comms resource and activities coordinated by the Transformation & Programmes Team

·         Resource allocated according to priorities and monitored by the resource plan

 

Operational Change

·         Impacts the organisation, ways of working, culture and/or behaviours of an individual service area. 

·         Delivers moderate or low cashable benefits and/or involves moderate or low corporate investment.

·         Manages service level risks.

·         Moderately impacts customer engagement and/or outcomes.

·         Has moderate equalities, legal, or climate implications

·         Included in Service Plans.

·         Overseen by the Corporate Transformation Board via highlight report and by exception.

·         Head of Service responsible for delivery.

·         Delivered by the service with support from the Transformation & Programmes Team, where necessary.

·         Funded by service budgets and service led growth bids.

·         Savings contribute to service targets.

·         HR, Change and Comms resource and activities coordinated by the service and HR/comms teams

 

 

Service Improvement

·         Has a minor impact on 1 service area.

·         Delivers no cashable benefits and requires no additional investment.

·         Manages project level and low-level service risks.

·         Has minimal customer impact

·         Included in Service Plans.

·         Overseen by the Head of Service.

·         Service Manager responsible for delivery.

·         Delivered by the service with advice and guidance from the Transformation & Programmes Team, where necessary.

·         Funded by service budgets.

·         Savings contribute to service targets.

·         Change and comms activity coordinated and delivered by the service

·         HR resource provided where necessary